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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. Your customer has run into an issue while troubleshooting survivorship rules in their Oracle Customer Data Management staging instance which they recently configured. Now they are intending to move toward production, but discovered that the survivorship rules are not working anymore. They checked the Manage survivorship rules and all appears to be in place, but they are not functioning.
As an implementation advisor, which two will you suggest to resolve this issue? (Choose two.)

A) Check whether theCDM_ENABLE_SURVIVORSHIP profile option is set.
B) Check whether the CDM_SURV_ENABLE profile option is set.
C) Check the merge resolution and run request dispatch job status.
D) Check whether survivorship rules are in the active state.
E) Check whether the ZCH_Enable_SURVIVORSHIP profile option is set.

2. Which statement is correct about the configuration performed on Enterprise pages in Oracle Sales Cloud?

A) It is also reflected on Oracle Sales Cloud Outlook pages.
B) It is applied only to Desktop User Interface pages.
C) It is also reflected on Oracle Sales Cloud Mobile pages.
D) It is also reflected on Simplified User Interface pages.

3. Which three Time Stamp formats can be used while importing Account? (Choose three.)

A) EEE, d MMM yyyy HH:mm:ss Z
B) yyyy.MMMMM.dd hh:mmZ
C) yyyy.MMMMM.dd GGG hh:mmZ
D) yyyy.MM.dd G 'at' HH:mm:ss z
E) yyMMddHHmmssZ

4. Which two steps would you perform to define data in an enriched account or contact? (Choose two.)

A) Select "Auto fill Blank Fields in Record" to update all blank Sales Cloud fields with data from Social and Insight Cloud service.
B) You do not have any option to configure this. It is available out of the box.
C) Select "Customize Settings by Field" to define what data should be updated for each field in the enriched account or contact.
D) Select a hybrid of both approaches. It is the recommended approach for simplicity.
E) Select a hybrid of both approaches. It is the choice of the user who is enriching the data using Social Data and Insight Cloud Service.

5. What role is needed to review, assign, or reject duplicate identification batches in Oracle Customer Data Management?

A) Customer Administrator
B) Customer Data Steward
C) Customer Data Specialist
D) Master Data Analyzer

Solutions: