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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Telephony Features and Services | - Voicemail and messaging services - Call routing and call handling features |
| Topic 2: Troubleshooting and Maintenance | - Maintenance procedures and upgrades - Common system faults and diagnostics |
| Topic 3: System Configuration and Administration | - User and extension management - Basic system setup and provisioning |
| Topic 4: SME Communications Solutions Overview | - Deployment models for small and medium enterprises - Avaya SME product architecture and components |
| Topic 5: Integration and Networking | - IP networking fundamentals for SME solutions - SIP trunking and PSTN integration |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?
- A. 4602
- B. 4620
- C. 4612
- D. 1616
Correct Answer: B 🗳️
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
- A. Miscellaneous Action
- B. Configuration Action
- C. Database Action
- D. Condition Action
Correct Answer: C 🗳️
The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?
- A. The telephone display massage cannot be changed.
The prompt cannot be changed. - B. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file. - C. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file. - D. The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
Correct Answer: D 🗳️
Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us
- A. Office Softconsole
- B. Office Video Softphone
- C. Office Phone Manager Pro
- D. Office Voice Portal
Correct Answer: B 🗳️
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
- A. Preferred Edition - Messaging
- B. IP500 IP Office Multi-Site Network (MSN)
- C. Advanced Small Community Networking (SCAN)
- D. IP500 Voice Networking Channels
Correct Answer: D 🗳️
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