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Avaya Aura® Contact Center Solution Design Sample Questions:
1. The Avaya Aura® Media Server (AAMS) delivers a high Soft DSP / Media channel density.
How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?
A) 2200
B) 550
C) 4450
D) 1100
2. What should a functional architecture discussion cover?
A) A design of the needed components and Interconnections
B) Network plan of the existing Infrastructure
C) Bill of Materials to quantify the costs
D) Customer evolution plans and Avaya solution to their problems
3. A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.
Which additional information is also needed?
A) The model numbers of the existing contact center equipment
B) The design diagram for discussion with customer
C) The Avaya solutions and services Avaya could offer
D) The salaries of the executives In the meeting
4. The Security Manager of the IT department wants to know about the Web Services Security of AACC. Which requests are used by default to access Manager Administration?
A) HTTPS and FTPS
B) HTTPS
C) HTTP
D) FTPS
5. AACC interoperates with which two different Avaya applications? (Choose two.)
A) Call Back Automated
B) Proactive Outreach Manager
C) Interaction Center
D) Avaya Work Force Optimization Select
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A,B |
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