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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| User Management | 8%–12% | - Organizational structure - Business user setup - Role and access management |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Quote creation and processing - Sales order integration |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Integration | 8%–12% | - Middleware and communication arrangements - Web services and APIs - Integration with SAP ERP / CRM |
| Product and Pricing | 8%–12% | - Pricing configuration - Price lists and discount determination - Product master data |
| Reporting and Analytics | 8%–12% | - Custom report creation - Data sources and key figures - Standard reports and dashboards |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer? (3 correct answers)
A) Scorecards
B) Data sources
C) KPIs
D) Mashups
E) Key figures
2. Which of the following activities can you contain territory determination? (2 correct answers)
A) Campaigns
B) Sales Quotes
C) Promotions
D) Opportunities
3. The "Request external pricing" action returns not only a price but also an ATP result from the integrated On-Premise system. Determine whether this statement is true or false.
A) True
B) False
4. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
A) Account
B) Individual customer
C) Contact person
D) Partner
5. Which of the following are features of custom report creation in SAP Hybris Cloud for customer? (3 correct answers)
A) Custom reports can be created by all users
B) Variable selection is possible
C) Direct assignment of a report to a business user is supported
D) Custom report creation is supported with a guided procedure
E) Custom calculated key figures are allowed
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: B,D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B,D,E |
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