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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| User Management | 8%–12% | - Organizational structure - Business user setup - Role and access management |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Quote creation and processing - Sales order integration |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Integration | 8%–12% | - Middleware and communication arrangements - Web services and APIs - Integration with SAP ERP / CRM |
| Product and Pricing | 8%–12% | - Pricing configuration - Price lists and discount determination - Product master data |
| Reporting and Analytics | 8%–12% | - Custom report creation - Data sources and key figures - Standard reports and dashboards |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer? (3 correct answers)
- A. Scorecards
- B. Data sources
- C. KPIs
- D. Mashups
- E. Key figures
Correct Answer: A,C,E 🗳️
Which of the following activities can you contain territory determination? (2 correct answers)
- A. Campaigns
- B. Sales Quotes
- C. Promotions
- D. Opportunities
Correct Answer: B,D 🗳️
The "Request external pricing" action returns not only a price but also an ATP result from the integrated On-Premise system. Determine whether this statement is true or false.
- A. True
- B. False
Correct Answer: A 🗳️
Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
- A. Account
- B. Individual customer
- C. Contact person
- D. Partner
Correct Answer: B 🗳️
Which of the following are features of custom report creation in SAP Hybris Cloud for customer? (3 correct answers)
- A. Custom reports can be created by all users
- B. Variable selection is possible
- C. Direct assignment of a report to a business user is supported
- D. Custom report creation is supported with a guided procedure
- E. Custom calculated key figures are allowed
Correct Answer: B,D,E 🗳️
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