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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Processes | - Lead to opportunity management - Quote and order processing |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Communication and Integration | - Data exchange and middleware - Integration with SAP ERP and S/4HANA |
| Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Account 360 information in the Accounts view comes from both SAP ERP and BW systems. Determine whether this statement is true or false.
A) True
B) False
2. Which of the following activities can you perform with the SAP add-in for Microsoft Excel? (2 correct answers)
A) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
B) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
C) Upload Microsoft Excel workbooks to SAP Cloud for Customer
D) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
3. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers)
A) Maintain product lists
B) Maintain price lists and discount lists
C) Enable business scoping
D) Maintain payment terms
4. Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer? (2 correct answers)
A) Define the territory structure
B) Define the business roles
C) Define the organizational structure
D) Set up scoping and fine tuning
5. Which of the following functional areas come with SAP Sales Cloud? Choose the correct answers.
A) Ticket Management
B) Groupware Integration
C) Visit Management and execution
D) Opportunity Management
E) Lead management
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,C | Question # 3 Answer: B,C | Question # 4 Answer: C,D | Question # 5 Answer: B,C,D,E |
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