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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Modeling | - Defining data types and data pages - Mapping data to UI and application components |
| Topic 2: Case Management | - Configuring SLAs, goals, deadlines, urgency - Designing case lifecycles and stages |
| Topic 3: User Interface (UI) Design | - Configuring visibility and user experience components - Building user interfaces using sections and layouts |
| Topic 4: Application Development | - Understanding Pega architecture and rulesets - Managing class structures and rule reuse |
| Topic 5: Integration and Reporting | - Understanding reporting components - Basic integration with external systems |
| Topic 6: Decisioning and Logic | - Configuring decision tables and decision trees - Implementing when rules and automated logic |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
Question 1
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
A. Text the customer with status changes in an insurance claim.
B. Assign a new insurance claim to a case worker to process.
C. Phone a customer for additional information about the caw.
D. Fax a new insurance claim to the auto repair shop.
Question 2
You create an application for employees to submit timesheets. Employees enter work,
vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances.
Which configuration option is used to summarize the remaining vacation and sick time?
A. Use a When rule. When the application references the remaining vacation and sick time, each value calculates.
B. Use declarative processing. Whenever the vacation time or sick time entries change, the remaining vacation and sick time calculate.
C. Use pyDefault and pySetFieldDefaults. When the process invokes the data transforms, the remaining vacation and sick time calculate.
D. Use procedural processing with a data transform. Remaining vacation and sick time calculate after the user submits a timesheet.
Question 3
DRAG DROP
Select each Flow Shape on the left and drag it to the correct Use Case on the right.
Question 4
HOTSPOT
A library application used by staff creates a loan request case when a member wishes to borrow one or more books. As part of the case process, the application shows the staff a read-only list of outstanding past-due books to remind the member to return late books.
In the Answer Area, select the Data page definition for this use case.
Question 5
A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address .
How do you configure this requirement?
A. Add an alternate stage to the case life cycle to change the address.
B. Add a case-wide optional action to the workflow for the address submission.
C. Add a case-wide optional process to the case workflow to perform the address change.
D. Add a button to each assignment to present the customer with a form to submit a new address.
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: D | Question 3 Answer: Only visible for members | Question 4 Answer: Only visible for members | Question 5 Answer: C |
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