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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Opportunity Management | 17% | - Forecasting and quota management - Opportunity stages and pipeline management |
| Practical Application of Sales Cloud Expertise | 33% | - Scalability and maintainability - Customer success and solution delivery - Sales Cloud implementation strategies |
| Sales Cloud Analytics | 10% | - Reports and dashboards for sales - Sales metrics and KPIs |
| Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
| Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
| Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
Question 1
Cloud Kicksのウェブサイトにある「お問い合わせ」フォームは、営業担当者がタイムリーに連絡する必要のあるリードを作成します。営業担当副社長は、リードが作成されてから1日経ってもリードのステータスが「新規」のままであるかどうかを知りたいと考えています。営業担当者は、これらのリードに簡単に連絡できる方法を求めています。
コンサルタントは要件を満たすためにどのような行動をとるべきか？
A. 「リードの作成日が今日と等しくない」および「ステータスが新規と等しくない」という条件でリードエスカレーションルールを作成します。
B. 「リード作成日が今日と等しくない」かつ「ステータスが新規」でフィルタリングされたリードリストビューを作成します。
C. 「リード作成日が今日」かつ「ステータスが新規」というフィルターを使用して動的レポートを作成します。
Question 2
Cloud Kicksの営業チームは、接続環境が限られている顧客訪問中に、商談の進捗状況を更新したり、活動内容を記録したりできる、モバイルフレンドリーな方法を求めています。コンサルタントはどのような方法を提案すべきでしょうか？
A. メールからSalesforceへの送信のみ
B. オフライン機能を備えたSalesforceモバイルアプリ
C. デスクトップ専用のLightning Experience
Question 3
Cloud Kicks社は、Sales Cloudの導入当初からデータ品質が低下していることに気づき、コンサルタントと協力してデータ管理計画の策定に取り組んでいます。コンサルタントは、データの作成、処理、および維持管理に関するいくつかのベストプラクティスを提案しました。
サードパーティ製のデータ拡充ツールを使用することで、どの機能領域を改善できるでしょうか？
A. 役割と記録の所有
B. 変更と更新の監視
C. 検証ルールの適用
Question 4
前回の要件定義会議で、Cloud Kicksのチームメンバーは来週開催されるカンファレンスに参加する予定だと述べた。
コンサルタントはこのニュースに対し、どのような対応を取るべきでしょうか？
A. プロジェクト計画を更新し、関係者に伝達する。
B. クライアントに要件の承認を求め、構築フェーズを開始します。
C. ダウンタイムを利用して、ユーザー受け入れテスト (UAT) スクリプトを開発してください。
Question 5
Cloud Kicksは、営業担当者が新規リードを手動で入力する際に、重複したリードレコードが作成されないようにしたいと考えています。コンサルタントはどのような提案をすべきでしょうか？
A. 重複とマッチングのルール
B. リードの必須項目
C. リードオブジェクトに対する検証ルール
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: A |
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