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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Leveraging Adjacent Roles and Skills | 19% | - Lead cross-functional decision-making processes - Integrate research, design, and business strategy practices - Collaborate with designers, technologists, and business leaders - Align solution strategies with organizational goals |
| Tools and Artifacts | 23% | - Map user needs to Salesforce platform capabilities - Select appropriate research and co-creation methods - Use strategy design frameworks and artifacts - Assess desirability, feasibility, and viability |
| Intangible Deliverables | 26% | - Facilitate collaboration across teams - Build stakeholder relationships and influence - Create organizational alignment and shared vision - Communicate vision and strategic direction |
| Value Design | 32% | - Define challenge statements aligned to business and user needs - Establish success metrics and value outcomes - Apply ethical and value-centered design principles - Analyze organizational dynamics and external influences |
Salesforce Certified Strategy Designer Sample Questions:
1. During the Framing and Scoping process, which of the following is the last step for researchers to undertake?
A) Articulate the opportunity for design
B) Create a project plan
C) Understand the need
D) Establish the problem-solving approach
E) Identify measures of success and potential risk
2. What is the correct gramatical structure of a brainstorming session as defined by Salesforce?
A) What is the correct way...
B) How are we doing X wrong....
C) What do you think...
D) How might we...
3. The following question is an example of which of these phases in the process of Strategy Research?
What are our company's values and in which ways are we exemplifying them in this process?
A) Craft of Key insights
B) Project Research
C) Idea Generation
D) Challenge Framing
4. Prompts should not be used during brainstorming sessions because they will lead the participants towards expected results, thereby curtailing innovation and free thinking.
A) FALSE
B) TRUE
5. One of the most fundamental aspects of Idea Synthesis is filter through the large number of ideas generated durign Ideation to get rid of the bad ones.
A) FALSE
B) TRUE
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A |
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