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IBM 000-M196 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Competitive Landscape | - Market comparison and differentiation
|
| Sales Positioning and Value Proposition | - Customer use cases and solution mapping
|
| IBM Collaboration Platforms | - IBM Connections and enterprise social networking
|
| IBM Social Software Portfolio Overview | - IBM collaboration strategy and positioning
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| IBM Unified Communications Solutions | - Core UC offerings
|
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