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The Oracle 1z0-562 Certification Exam is targeted to the candidates having experience of working with Oracle Customer Care and Billing technology and looking to pursue a career as an OCS implementation specialist in the field of Oracle Customer Care and Billing technology.
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html
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Oracle Utilities Customer Care and Billing 2 Essentials
Preparation Guide for Oracle 1z0-562 Certification Exam
Introduction
The Oracle Utilities Customer Care and Billing 2 Essentials Certification Exam certifies the candidate has an understanding of Oracle customer care and billing technology. This certificate is also known as Oracle 1z0-562 Exam which is a benchmark for experience and expertise recognized by employers across the globe.
Brief Details
Following are the quick details related to the Oracle 1z0-562 Certification Exam
Pass Score: 60%
Duration: 120 minutes
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
Number of Questions: 70 Questions
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
Exam Code: 1z0-562
Exam type: Multiple Choice Questions
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Oracle 1z0-562 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Meter-to-Cash Process | - Revenue Management Flow - Usage Processing |
| Topic 2: Oracle Utilities Customer Care and Billing Overview | - System Architecture and Core Components - Business Processes Overview |
| Topic 3: Customer Management | - Service Agreements and Account Setup - Customer Data and Account Structure |
| Topic 4: Integration and Interfaces | - External System Integration - Inbound and Outbound Data Interfaces |
| Topic 5: Security and Administration | - User Roles and Access Control - System Administration Basics |
| Topic 6: Billing and Invoicing | - Billing Cycles and Processing - Bill Calculation and Adjustment |
| Topic 7: Rates and Pricing | - Pricing Rules and Structures - Rate Configuration |
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