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Operational Procedures
Operational procedures include a wide range of subtopics that are extracted from the following knowledge areas:
- Basic scripting concepts;
- The adoption of the right communication skills and professionalism.
- Environmental impacts and the right controls;
- Disaster recovery and prevention techniques;
- The processes involved in addressing privacy, prohibited activity, policy, and licensing concepts;
- Comparing and contrasting IT best practices relating to documentation types;
- Basic safety procedures;
- The implementation of basic change management best practices;
- Remote access technologies;
More about Resources to Prepare for the Exam
When it comes to preparation sources for the CompTIA 220-1002 exam, you have very little to worry about since CompTIA itself has got you covered with their:
- Study Guides
You can get your hands on a study guide developed by CompTIA for 220-1002 exam. It will assist you in mastering all the topics required and will make sure you focus on the most necessary content.
- eLearning
The eLearning facilities offered allow you the freedom to train at any time and anywhere you prefer. It comes with videos, practice questions, and more material that covers all the exam objectives.
- Virtual Labs
Getting hands-on skills is an important part of IT-related exam preparation. With the interactive virtual experience offered through CompTIA Labs, you can now get a feel of the job role aimed at with the A+ certification.
- Instructor-led Training
CompTIA's instructor-led training is offered in both in-class and live online options for individuals as well as groups. As the sessions are conducted by industry experts, you have a good chance of receiving up-to-date and accurate information that will ensure your success in the exam.
- Video Training
Partnering with ITProTV, CompTIA also offers a great video learning service moderated by experts in the A+ concepts. These videos are conducted in a talk-show format where the hosts will be explaining the importance of the content you learn and how it is applicable in various situations.
- Exam Prep
CompTIA CertMaster Practice for A+ is the perfect tool to ready yourself to face 220-1002 exam. It will help you improve the areas you lack in, and reinforce your knowledge in the subject matter.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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What Should You Know About Test Objectives?
The CompTIA Core 2 exam will address the following objectives:
- Security (24%);
- Operating Systems (27%);
- Software Troubleshooting (26%);
- Operational Procedures (23%).
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CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operational Procedures | 23% | - Documentation and Change Management
|
| Topic 2: Software Troubleshooting | 26% | - Operating System Troubleshooting
|
| Topic 3: Security | 24% | - Security Fundamentals
|
| Topic 4: Operating Systems | 27% | - macOS and Linux
|
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