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IBM A2180-188 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Governance and Organization | - Program governance
|
| BPM Strategy and Program Management | - Business Process Management principles
|
| Project Planning and Delivery | - Planning and execution
|
| Requirements and Solution Management | - Business requirements management
|
| Deployment and Continuous Improvement | - Solution rollout and optimization
|
IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.
What is the Service Level Agreement (SLA) that is key to optimizing this process?
A) Percentage of new hires that pass "Probationary Review".
B) Wait time on "Background Check".
C) Percentage of new hires that fail "Background Check".
D) Total time on "Facilitate New Hire's Orientation".
2. Within a business process application, access to business data in other systems is accomplished via:
A) connection lines between Business Process Definition (BPD) activities.
B) tracking points
C) integration service.
D) exposed process variables.
3. When documenting an activity in a business process, the BPM Analyst will record the business objects used by that activity. How will the BPM Analyst document the business objects used (or created) by that activity?
A) process variable types
B) process activity steps
C) process participant requirements
D) process activity inputs and outputs
4. A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.
What should the program manager advise the client?
A) Redo the business value analysis to ensure customer satisfaction was included.
B) Immediately pursue projects in the B quadrant because of their high value.
C) Remove projects in C quadrant from the inventory because of high complexity and low value.
D) Consider appetite for BPM as a third axis in this analysis.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D |
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