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Avaya 3000.2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Administration | 15% | - Access Control and Permissions
|
| Topic 2: SME Communications Solution Architecture | 20% | - Solution Design Principles
|
| Topic 3: Installation and Configuration | 30% | - Application Configuration
|
| Topic 4: Maintenance and Troubleshooting | 35% | - Backup, Restore & Upgrades
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)
A) Preferred Edition - Messaging at both locations
B) IP500v2 with redundant processor
C) IP Office Resiliency License
D) IP Phones with backup call server
2. A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)
A) Set the central site as a distributed server.
B) Set the remote sites as backup servers.
C) Set the central site as a centralized server.
D) Set the remote sites as distributed servers.
3. A customer wants all incoming calls routed to the Embedded Voicemail (EVM) auto attendant call flow named AutoAtt. What will satisfy this requirement?
A) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select VM:AutoAtt from the drop down list options.
B) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select AA:AutoAtt from the drop down list options.
C) For the ARS, leave the Incoming Number field blank and in the Destination field select AutoAtt from the drop down list options.
D) Create a hunt group called AutoAtt and use hunt group AutoAtt as the Destination field of the Incoming Call Route.
4. You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the Secure Digital (SD) card slots for maximum voicemail recording capacity. Which SD card would maximize the voicemail recording capacity for this customer?
A) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot.
B) Use the SD card purchased through Avaya for the Optional SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the System SD card slot.
C) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial USB external hard drive with the maximum storage size to be used for voicemail recordings and put this in the external USB connection on the back of the IP500.
D) Purchase a commercial SD card with the maximum storage size to be used for voice mail recordings and put this card in the System SD card slot. Purchase an additional commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot. This will maximize voicemail recording capacity.
5. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)
A) Add a LDAP entry using IP Office Manager to the primary IP Office.
B) Add the IP address using one-X Portal CSTA and DSML links.
C) Add the required licenses to the second IP Office.
D) Run a modify to the one-X Portal setup and add the second IP Office.
E) Restart the one-X Portal service.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: C,D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B,C,E |
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