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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 2: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 3: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Topic 4: Student Experience and Engagement | - Student portals and experience design
|
| Topic 5: Security and Access Control | - Role-based access and permissions
|
| Topic 6: Program and Academic Operations | - Course and program management
|
| Topic 7: Data Management and Integration | - Data architecture and integration patterns
|
Salesforce Certified Education Cloud Consultant Sample Questions:
The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS. Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?
- A. One-way integration with to the SIS to Salesforce
- B. One-way integration with Salesforce to the housing system
- C. One-way integration with the housing system to Salesforce
- D. One-way integration with Salesforce to the SIS
Correct Answer: A 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
The Financial Aid department of a college uses Student Success Hub. Students need the ability to schedule an appointment with any financial aid advisor.
Which object should the consultant configure in Student Success Hub to meet this requirement?
- A. Public Groups
- B. Advising Pools
- C. EDA Relationships
Correct Answer: B 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
What should a consultant recommend to a university that wants a successful Data Governance committee?
- A. Set up a Salesforce Adoption Dashboard.
- B. Create a Center of Excellence queue.
- C. Use RACI matrix to define member roles.
- D. Refer committee members to Trailhead.
Correct Answer: C 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?
- A. Assign EDA layouts to the Cases object.
- B. Create and assign roles to all users who have access to EDA.
- C. Assign EDA access to a cloned System Admin profile.
- D. Make the EDA record types available to profiles.
Correct Answer: D 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?
- A. Standard Account
- B. Person Account
- C. Administrative Account
- D. Household Account
Correct Answer: B 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
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