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Free Pegasystems PEGAPCBA86V1 Exam 2023 Practice Materials Collection
NEW QUESTION 30
How do you route an assignment so that any available member of the Finance department can perform the task?
Response:
- A. Route the assignment to a work queue.
- B. Route the assignment separately to all members.
- C. Route the assignment to a work list
- D. Route the assignment to the admin user ID.
Answer: A
NEW QUESTION 31
Rulesets are primarily used _____________.
(Choose two.)
Response:
- A. to define and configure an application
- B. to facilitate the migration of rules from one system to another
- C. to specify the reusability of a rule
- D. to support the creation of multiple versions of rules in an application
Answer: A,B
NEW QUESTION 32
A___________defines the look and feel of an application
- A. skin
- B. format
- C. mixin
- D. control
Answer: A
NEW QUESTION 33
A case stage can be ____________.
(Choose two.)
Response:
- A. entered only if all validation requirements are met
- B. skipped, based on a specified condition
- C. skipped, based on the result from a decision table
- D. exited only when all subcases are resolved
Answer: A,B
NEW QUESTION 34
A help desk ticket case type is defined as follows:
If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?
Response:
- A. When Verify solution step starts
- B. When the Process ticket step completes
- C. When the Process ticket step starts
- D. When the Triage stage completes
Answer: B
NEW QUESTION 35
An application includes the property .Employee.Dependent(2).DateOfBirth. The property mode of
.Dependent(2) is a___________________.
(Choose One)
Response:
- A. PageGroup
- B. ValueList
- C. ValueGroup
- D. PageList (Field Group List)
Answer: D
NEW QUESTION 36
In which of the following situations would you use a data transform?
(Choose Two)
Response:
- A. Execute a Flow Action
- B. Create properties after the case has been created
- C. Copy data between pages
- D. Set default values when creating a case
Answer: A,C
NEW QUESTION 37
What three questions can you ask to help you plan user views? (Choose Three)
- A. Will the information be stored in an external database?
- B. How will users enter values into those fields?
- C. Can users modify the values or only read the values?
- D. What field do users need to see?
- E. Will users want to see information displayed in different styles?
Answer: B,C,D
NEW QUESTION 38
You have a data page with customer data. The data page is configured to reload if it is older than one hour.
Which of the following best describes when the data page will reload ?
- A. The data page reloads on the next access one hour after it was last accessed
- B. The data page reloads automatically one hour after it was last accessed
- C. The data page reloads on the next access one hour after it was created
- D. The data page reloads automatically one hour after it was created
Answer: C
NEW QUESTION 39
Which statement best describes how a service level affects the urgency value of an assignment or a case?
Response:
- A. When a given milestone is reached, the current urgency is checked. If it is greater than the value specified in that milestone, the assignment or case moves to the next milestone
- B. If the current urgency value is less than the urgency specified in the milestone, it is adjusted to the urgency value specified in that milestone otherwise, it remains the same.
- C. When a given milestone is reached, the urgency is set to the specified value in that milestone.
- D. When a given milestone is reached, the specified urgency is added to the current urgency value.
Answer: D
NEW QUESTION 40
You are defining a view for a loan application. If the loan applicant indicates that there is an existing open account, the Date account opened must be before the current date. How do you configure the case type to verify that the value of Date account opened is in the past?
Response:
- A. Use a validation condition.
- B. Use a when condition.
- C. Use a pick list control.
- D. Use a calendar control.
Answer: A
NEW QUESTION 41
Tom Jones' request for a credit card dispute is an example of which of the following?
Response:
- A. A case type
- B. A case
- C. A service
- D. A task
Answer: A
NEW QUESTION 42
In a new prescription request, all NSAID medication requests must have a pharmacist with DRG Level 3 approvals. Any pharmacist who meets or exceeds Level 3 may approve. To meet this requirement you configure the case design to have________________________. (Choose One)
- A. A step that routes to the Pharmacist Level 3 skilled queue
- B. A send email utility step that
- C. A custom utility step that uses a standard Pega router
- D. A step that routes to Pharmacist Level 3 worklist
Answer: A
NEW QUESTION 43
You want to engage business and IT resources to review the working models. What best practice helps accomplish this objective?
Response:
- A. Direct Capture of Objectives (DCO)
- B. Pega Cloud
- C. Approval process
- D. Guardrail compliance
Answer: A
NEW QUESTION 44
An application will use a data page to store user preferences. This page needs to be available to all the cases associated with a single end user. The most appropriate scope for this data page is________________.
(Choose One)
- A. Shared
- B. Requestor
- C. Thread
- D. Node
Answer: B
NEW QUESTION 45
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
Response:
- A. Group the manager name column.
- B. Group the case ID column.
- C. Summarize the manager name column.
- D. Summarize the case ID column.
Answer: D
NEW QUESTION 46
In the following partial case life cycle, a manager must contact a job applicant to schedule an interview.
The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
To meet this requirement, you apply a goal and deadline to the _______.
Response:
- A. Case type
- B. Schedule Interview process
- C. Interview stage
- D. Schedule Interview step
Answer: D
NEW QUESTION 47
An insurance company provides personal property insurance. Jewelry is categorized as a special type of personal property. Requests for jewelry coverage require that a user managing the request is trained to appraise jewelry. The requirement is to route assignments for jewelry appraisals to users who have this skill, Which one of the following routing approaches would you use?
- A. Route requests to a reporting manager who assigns the request to an available user to ensure fast processing.
- B. Route requests to a decision table which routes the request to a work group in a location where there are users who have appraisal skills.
- C. Route directly to a user who is a member of work group that uses skill rating parameters.
- D. Route requests to a work group that uses skill rating parameters for work group members.
Answer: D
NEW QUESTION 48
When designing a case, it is recommended that each stage be decomposed into no more than ______ steps.
Response:
- A. 10 to 15
- B. 5 to 9
- C. 0
- D. 6 to 10
Answer: A
NEW QUESTION 49
What can the application menu in the Designer Studio be used for?
Response:
- A. To document applications
- B. To switch to a different application
- C. To switch between application and design modes
- D. To open the application view in a new window
Answer: A
NEW QUESTION 50
Rulesets are used primarily for: (Choose Three)
- A. Organizing rules
- B. Granting access to the application
- C. Denying access to the application
- D. Deploying rules
- E. Versioning rules
Answer: A,D,E
NEW QUESTION 51
User A should haveapplication permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?
- A. Update User A to the same role as User B.
- B. Add the My Cases page to the User A profile.
- C. Update the User A account to access the same portal as User
- D. Add the My Cases pageto the User A role.
Answer: A
NEW QUESTION 52
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
- A. Add an Item Retention alternate stage and define a process for retention of item.
- B. Replace the Wait step in the Item Return stage with a Change Stage step.
- C. Add a decision in the Item Return process to change the stage when a return is not necessary.
- D. Add a condition to skip the Item Return stage when a return is not necessary.
Answer: D
NEW QUESTION 53
Select each description on the left and drag it to the correct field type on the right.
Answer:
Explanation:
NEW QUESTION 54
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