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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. You are working in the B2C Service Customer Portal and are attempting to troubleshoot anAJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?

A) in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
B) in the CustomerPortal Development environment, by using phpoutlogO in the controller -php file for the custom widget
C) in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
D) in the Customer Portal Productionenvironment, by setting breakpoints in the RightNowEvent.js file

2. You want to write a custom widget that allows input of Incident Custom Fields that has both required and nonrequired fields.
Identify the correct method using the Connect for PHP API to determine which fields are required when saving an existing incident.

A) Use ROQL to query the incident and look at the constraint of each custom field to see if is_required_for_save IS set to true.
B) Use ROQL to fetch the incident and inspect constraints to see if is_required_for_save is set to true.
C) Make a call to the RNCPHPMncident: :getRequired() static method to inspect the is_required_for_update constraint of each custom field.
D) Make a call to the rncphp\incident: :getMetadata() static method to inspect the is_recfu.ireci_for_upcia.te constraint of each custom field.

3. Which API operation can be used to retrieve a list of all IncidentQueue labels and IDs configured on your Oracle B2C Service site?

A) GatValuesForNamedID
B) QueryObjects
C) GatValuesForNamedlDHierarchy
D) GetMetaData

4. Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?

A) site.ess
B) AnswerFeedback.php
C) standard.ess
D) detail.php
E) AnswerFeedback.widget
F) site.php
G) standard.php

5. In which three ways can a user session end in the Oracle B2CService customer portal?

A) The user opens another interface's customer portal on the same site.
B) By default, the session expires in 15 minutes.
C) Theuser closes all browser Instances associated with the session.
D) The user logs out of the customer portal admin panel.
E) The user logs out of the customer portal.

Solutions: