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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Why do prospects need enterprise strength CPQ solution?

A) Homegrown tools are expensive to maintain and spreadsheet solutions are always out
of date.
B) Sales reps are too aggressive in their discounting.
C) Sales reps do not know the products well and require help in recommending the best product that fit theirprospects needs.
D) All of the above.

2. What is a key marketing capability in the WebSphere Commerce platform?

A) Campaign planning
B) Marketing analytics
C) Marketing resource management
D) Marketing experimentation (a/b testing)

3. How do today's customers interact with a brand?

A) None of the above.
B) Customers expect a dedicated and independent system for each channel for more focused service.
C) Customers are increasing using only a single channel for all their interactions.
D) Customers expect the brand to provide a seamless and consistent cross-channel
experience.

4. What are manual pricing rules?

A) Pricing rules that are automatically applied to aquote by the system.
B) Pricing rules that allow discounting of shipping costs.
C) Pricing rules that always require approval by a sales manager if applied.
D) Pricing rules that are suggested by the system for a sales rep to use in a quote.

Solutions: