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IBM M8010-246 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Commerce Solutions | - Digital marketing and customer engagement - Supply chain and fulfillment capabilities - Commerce and merchandising solutions |
| Topic 2: Competitive Differentiation | - IBM differentiation in commerce ecosystems |
| Topic 3: IBM Smarter Commerce Overview | - Concepts and business value of Smarter Commerce - IBM Smarter Commerce portfolio overview |
| Topic 4: Solution Overview and Architecture Basics | - Integration across commerce capabilities - High-level architecture components |
| Topic 5: Sales Positioning and Value Proposition | - Customer outcomes and business impact - Industry value drivers and use cases |
IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:
1. The 'Sell' customer interaction platform provides capabilities for all but which of the following?
A) Complex B2B sales processes.
B) Cross-channel commerce.
C) Customer data mining.
D) Extended brand experience.
2. Which one is the key driver that is central to the Smarter Commerce strategy?
A) The empowered customer.
B) The reduced impact of mass marketing.
C) The interconnected supplier network.
D) The need to drive optimization in the selling process.
3. The Smarter Commerce Collaboration Network supports what?
A) Customer interaction regarding new products and concepts.
B) Marketing programs.
C) Transportation providers and partners.
D) Internal product development processes.
4. Supply chain visibility _____________________________
A) is focused primarily on business dashboards
B) coalesces a myriad of information to automate response and highlight exceptions
C) automatically handles all exceptions
D) applies marketing techniques to supply chain management
5. Smarter Commerce will help to transform which phases of the commerce cycle?
A) Order Capture, Order Cross-sell, Order Fulfillment, Order return
B) Buy, Market, Sell, Service
C) Assortment Management, Stocking, Space Management, Inventory Allocation
D) Marketing, Socializing, Prospecting, Closing
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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