IBM ICS SmartCloud for Social Business Sales Mastery Test v1 : M2040-656 valid dumps

M2040-656 real exams

Exam Code: M2040-656

Exam Name: ICS SmartCloud for Social Business Sales Mastery Test v1

Updated: Jun 01, 2026

Q & A: 26 Questions and Answers

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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. When an order is placed, the seller must provide what additional information before the order can be provisioned?

A) A customer reference
B) A mobile phone number
C) A secondary credit card in case the customer forgets to pay their bill
D) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.


2. How are renewals handled at the end of the subscription term for IBM SaaS parts?

A) The business partner needs to ask the customer to sign a new subscription contract
B) The customer must explicitly renew to avoid data loss
C) IBM SaaS parts auto-renew so the customer does not need to do anything
D) The customer's service is suspended until they inform IBM that they wish to renew.


3. In what scenario is a Step-up part used?

A) To convert a trial to a paid subscription
B) To offer a multi-year subscription
C) To offer the customer a price incentive if they have active on-premises S&S agreements
D) To allow an upgrade from SmartCloud Notes to SmartCloud Meetings


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: C

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